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TERMS AND CONDITIONS

Who Are We

Booking & Coaching Agreement


By booking a session, you confirm that you have read, understood, and agree to the following terms:

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  • Coaching Agreement: Our coaching relationship is governed by the terms outlined in my [Coaching Disclosure and Agreement]. This includes details on confidentiality, session structure, and responsibilities.

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  • Cancellation Policy: A minimum of 24 hours' notice is required to reschedule or cancel a session. Late cancellations or no-shows will be charged the full session fee.

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  • Please note: Coaching is a supportive partnership that helps you create change. It is not therapy or a substitute for professional mental health care.

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Pre-Payment and Bookings 

  • Please note that any coaching sessions booked are CONFIRMED only after the payment has been made at least 4 hours prior to the session. 

 

Payment Options 

  • Payments can be done via Paypal or MCB Juice. Please note that the payment should already have been made before any session and a proof of payment sent via Whatsapp. 

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Rescheduling or Cancellation

  • Any sessions cancelled or needs rescheduling - can happen only once and should be done at least a day before the session via the calendar and reschedule your session again. 

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PLEASE BE ON TIME 

  • I’d be grateful if you could please be on time for your sessions so we can make full and great use of our session together. 

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